SF,
After three different CS Reps failed for 6 months to explain the problem and one trip to their offices only to hear, the manager is gone for the day, they finally told me where the charge came from..............as I was handing in my equipment. Just a little too late. They still want me to pay for the time they cut the service off, even though it was their fault it was cut off. The battle goes on as I ignore them....but I have to worry about the credit part.
After three different CS Reps failed for 6 months to explain the problem and one trip to their offices only to hear, the manager is gone for the day, they finally told me where the charge came from..............as I was handing in my equipment. Just a little too late. They still want me to pay for the time they cut the service off, even though it was their fault it was cut off. The battle goes on as I ignore them....but I have to worry about the credit part.
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